Celadon Age – Terms of Service

Effective Date: Oct 5, 2025

Welcome to Celadon Age (“the Site,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and services, including the purchase of celadon artworks (“Products”). By accessing or using the Site, you agree to be bound by these Terms.

• You must be at least 16 years old or the legal age of majority in your region.
• You agree to use the Site only for lawful purposes and in accordance with these Terms.

We strive to provide accurate descriptions and images of our celadon artworks. However:

• Colors, textures, and details may vary due to screen settings or lighting.
• Handmade items may have natural variations; measurements are approximate.
• Product availability may change at any time without notice.
• Curated information may occasionally contain errors. If any are identified by customers, our team, or other parties, we will correct them promptly. However, we do not assume liability for any consequences resulting from such inaccuracies.

• Shipping methods, costs, and estimated delivery times are shown at checkout.
• Delivery times are estimates and not guaranteed.
• Customs duties, taxes, and import fees (if applicable) are the buyer’s responsibility.
• Risk of loss transfers to you once the package is handed to the carrier.
• If an order is returned due to incorrect address or unreceived package, additional fees may apply.

• Returns are accepted within 7 days of delivery for eligible items.
• To qualify for a return:
  • The artwork must be in original, undamaged condition.
  • Original packaging and proof of purchase must be included.
• Custom or commissioned artworks are non-refundable, unless damaged in transit.
• Contact support@celadonage.com to request a return, including photos and your order number.

• If your item arrives damaged:
  • Contact us within 7 days of delivery.
  • Provide clear photos and a description of the damage.
  • Keep all packaging until the issue is resolved.
• We may offer a refund, replacement, or repair at our discretion.

• All artwork images, descriptions, branding, and website content belong to Celadon Age.
• You may not copy, reproduce, or redistribute any content without written permission.

• You may not:
  • Use the Site for illegal or fraudulent purposes.
  • Interfere with the Site’s security or operations.
  • Scrape, copy, or harvest content or data.
  • Misrepresent your identity or attempt unauthorized access.

Your personal information is handled according to our Privacy Policy, which is incorporated by reference into these Terms.

• The Site and Products are provided "as is" and "as available".
• No warranties are provided, including but not limited to:
  • Accuracy of product descriptions
  • Merchantability or fitness for a specific purpose
  • Non-infringement

• We are not liable for indirect, incidental, special, or consequential damages.
• Our maximum liability for any claim is limited to the purchase amount of the product.

• You agree to indemnify and hold Celadon Age harmless from claims arising from:
  • Your use of the Site
  • Your violation of these Terms
  • Your violation of laws or third-party rights